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A day in the life of an IDVA
Staff and volunteer stories

A day in the life of an IDVA

The support we offer is client focussed; clients may need support around leaving a relationship safely, and others ask for support around staying in their relationship safely.
Staff stories

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No each day of an IDVA is the same, and day to day life can be quite busy. Our routine all depends on client needs and what comes up throughout the day, as IDVAs we manage our own time. Whilst one day we could be in a court hearing, the next we could be on the helpline and on other days we will be out in the community running projects or completing home visits offering support to our clients. On the helpline we could receive a variety of calls, from clients requiring urgent help to giving advice and support to professionals. Whilst on other days we could be working on our caseloads, running groups, attending safeguarding meetings and other professional meetings, completing home visits and face to face appointments. Often, we also get the opportunity to have a presence in other agencies and in the community, for instance, in schools and hospitals. Overall, our aim is to advocate for our clients and reduce their risk, this means spending time working with other agencies including housing, Social Care, and the Police. The support we offer is client focussed; clients may need support around leaving a relationship safely, and others ask for support around staying in their relationship safely. This might include supporting clients with added security measures for their home and completing regular risk assessments and making collaborative safety plans to address the risks. We also offer emotional support through supporting clients understand what heathy relationships should look like and identifying what the patterns of abuse in their relationship is. No client experience or support plan will look the same and therefore our day-to-day activity is always different.   

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