Our helplines are available 7 days a week, our secure online referral form goes straight to our referral teams and our live chat is available daily. Please review the options on this page for contact details relating to press, marketing, fundraising and general enquiries. You can message us below and we will respond within 72 hours.
We can arrange BSL or interpretation services if required.
Our advisors will also be able to help if you are concerned about a family member, friend or neighbour or if you are a professional wanting to know more about our services and the support we offer.
If you are deaf or have a hearing impairment and want to chat with a worker out of these hours, please email info@idas.org.uk to book a web chat appointment with one of our workers.
We want to know if you feel unhappy about the way we have supported you and we will do our best to resolve your complaints or concerns.
