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Contact us

Contact us

We want to make it as easy as possible for you to make contact with the right person or team and to refer yourself or someone else into our services for support. Our ‘get help now‘ page provides details of all the ways we can be contacted by people who need support.

Our helplines are available 7 days a week, our secure online referral form goes straight to our referral teams and our live chat is available daily. Please review the options on this page for contact details relating to press, marketing, fundraising and general enquiries. You can message us below and we will respond within 72 hours.

Follow us on social media @idasfor100

Helplines

North Yorkshire and Barnsley
Sheffield

Live chat

Our live chat support is available every day from 1pm until 4pm via our website. It is run by a trained practitioner.

Our advisors will also be able to help if you are concerned about a family member, friend or neighbour or if you are a professional wanting to know more about our services and the support we offer.

If you are deaf or have a hearing impairment and want to chat with a worker out of these hours, please email info@idas.org.uk to book a web chat appointment with one of our workers.

Message us

Message us here for press, marketing, fundraising and general enquiries. We will respond within 72 hours.

For support if you are experiencing domestic abuse or other forms of violence Get Help Now.

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This will help us direct your query to the right team

Make a complaint

We want to know if you feel unhappy about the way we have supported you and we will do our best to resolve your complaints or concerns.

View our full complaints procedure.

Head office and local services

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