Contact us OLD

Contact us OLD

We want to make it as easy as possible for you to make contact with the right person or team and to refer yourself or someone else into our services for support. Our ‘get help now’ page provides details of all the ways we can be contacted by people who need support.
Our helplines are open 7 days a week. Leave a message with safe contact details and we’ll call you back. You can also complete a referral form, use our Live Chat (Monday–Friday, 1–4 pm), or send us a message below.
Follow us on social media @idasfor100

Helplines

North Yorkshire and Barnsley
Sheffield

We can arrange BSL or interpretation services if required.

Live chat

Our live chat support is available every day from 1pm until 4pm via our website. It is run by a trained practitioner.

Our advisors will also be able to help if you are concerned about a family member, friend or neighbour or if you are a professional wanting to know more about our services and the support we offer.

If you are deaf or have a hearing impairment and want to chat with a worker out of these hours, please email info@idas.org.uk to book a web chat appointment with one of our workers.

Message us

*required

This will help us direct your query to the right team

If you do not feel that your phone is safe, click 'no' and we will email you instead.

Make a complaint

We want to know if you feel unhappy about the way we have supported you and we will do our best to resolve your complaints or concerns.

View our full complaints procedure.

Head office and local services